Smart Wifi Solution for Grand Hyatt Dubai

Grand Hyatt Dubai is home to 682 luxurious rooms including 38 suites, ranging from 39 square meters to 264 square meters. Grand Hyatt needed a reliable network solution to support a large number of mobile devices and users. A network infrastructure to support customer service through IoT and cloud.

EZELINK state of the art wireless technology provides reliable and fast networking to deliver seamless network connectivity to the employees as well as customers visiting Grand Hyatt Dubai.

Smart Wi-Fi technology improves the customer experience and minimized the additional investment cost for new infrastructure in the future.

EZELINK offer seamless internet service to all hotel guests and providing secured stability and speed through various switches. This allows the customer to quickly identify and respond to network issues in real time. Supporting visitors of 682 rooms and large convention rooms, the reliable and fast network lead to customer satisfaction and growth of the Grand Hyatt Dubai Hotel.

Intelligent transport system becomes the basis of the infrastructure of a smart city

The theater begins with a hanger, and the city with public transport. In recent years, more and more attention has been paid to the convenience of moving around cities and regions, the accessibility of all their corners for both residents and tourists. guest wifi solutions All attempts to solve this problem by traditional methods have failed. Hope only for smart transport.

The topic of smart cities in recent years has become one of the most discussed at all IT events and, perhaps, has surpassed even recent favorites in popularity: big data and blockchain. Perhaps the reason lies in the fact that the rather futuristic benefits of these technologies fade before the real benefits that the most understandable component of a smart city already brings – SMART Transport. wifi6 wireless solutions

The obvious benefits of smart transport

Residents of cities where an intelligent transport system has been created or some of its elements have been introduced can feel with their own hands and experience the changes in the transport situation in general and in the operation of public transport in particular. Check with a mobile application or look at the scoreboard when the bus you need comes up, choose a convenient payment method and the most favorable fare. Find a free parking space in advance and pay it not only in cash, but also with a card, mobile phone, etc. To see how, after the appearance of cameras on the roads that record violations of the rules of the road, drivers become more accurate and polite. outdoor wifi solutions Can all these clear and obvious benefits go unnoticed?

It is clear that, depending on the scale and financial capabilities of the city or region, an intelligent transport system can be created in it faster or slower. The list of components is also significantly different. However, in any case, the appearance of even individual elements of this system almost immediately makes the city more convenient and attractive not only for its residents, but also for guests wifi solution.

Intelligent Transport System

The implementation of Intelligent Transport System (ITS) hotel wifi solution today is a necessary step in many respects: traffic jams, traffic accidents, public transport and increasing number of people in the city. The advent of the intelligent transport system made it possible to optimize the work of traffic lights, public transport, automatic recording of violations, organize paid parking lots and online monitoring of traffic conditions.

To manage the intelligent transport system, the most modern Situation Center in Europe has been created. In addition, ITS is also communication channels, data transmission system, software and information security system. According to the data center, thanks to the introduction of ITS, the number of deaths in road accidents in the capital over the past 10 years has decreased by 2 times, and the average speed during peak hours, despite the increase in the number of cars, has increased by 16% over the past 7 years.

ITS components

One of the most effective components of an intelligent transportation system is smart cameras. The drivers are already used to the fact that they record speeding and compliance with parking rules. However, the list of their skills is gradually expanding. guest-wifi solutions Not so long ago, cameras that send fines for driving along a designated lane or on the side of the road, lane-by-lane change over a solid line, pedestrians not passing on a zebra, leaving for waffle marking or for a stop line, driving for a red signal traffic light.

In addition, the cameras have already taught to identify drivers who drive without compulsory motor third-party liability insurance and who have not undergone inspection. Another important component is traffic intensity sensors installed on public transport. Together with photo and video recording cameras, they provide an opportunity to get the most complete picture of the traffic situation on the roads – to assess the traffic intensity, speed of cars, identify problem areas and places where accidents most often occur or congestion occurs. And of course, tell passengers when the bus they need comes.

It is clear that the work of all these devices is based on software based on artificial intelligence and machine learning technologies. cloud managed wifi solutions The most common technology that is now used in digital vision is the use of neural networks. At the household level, training in neural networks is similar to human training. Photos with a certain sign are fed to the entrance, the network remembers them and can find them among other images. Cars, trucks, people’s faces – objects can be different. Search, classification, clustering – the range of tasks is multifaceted, but the principle remains same. The more “training” photos, the better the network works. 

One of the most important functions of the state is to ensure the safety of citizens. And here smart transport also comes to the rescue. Constant video surveillance of what is happening at the station, bus station, metro, and also in public transport salons significantly reduces the likelihood that an attacker will be able to freely do his dirty work. Moreover, video cameras are becoming more intelligent and already know how to recognize suspicious faces and emergency situations. Citizens are also gaining more opportunities – they can quickly call the police or ambulance using special emergency call columns or the Passenger-Machinist device.

Data from devices installed on public transport enriched with information about the movement of city residents received from mobile operators or from a single city fare payment system is an invaluable source of information on the basis of which you can plan new transport routes or optimize existing ones. And the social effect of such optimization is hard to overestimate.

WiFi Integration

It is obvious that in developing the concept of creating a smart city, one can not do without such an important component Wireless connectivity. WiFi has become a driving force when it comes to connecting devices, sharing data and exchanging information. A network of physical devices, traffic management, smart traffic lights and the distribution of cars in parking lots and other items that are embedded with electronics, software and connectivity enabling them to connect and share.

Communication without a Network Operator allowed People to call via Wi-Fi

WiFi Calling is a solution that allows you to make voice and video calls, as well as exchange text messages over the mobile operator’s core network through a connection to any Wi-Fi guest wifi solutions network. In fact, it solves the problem of poor-quality voice service or its complete absence in the premises without the need for the development of a mobile network in individual buildings. All that is needed is the support of this technology by the networks of the mobile operator and the subscriber device in which the corresponding function is implemented (“flashed” in the smartphone at the system level).

Technologically, WiFi Calling (or Voice-over-Wi-Fi) is a continuation of the Voice-over-LTE service (transmission of voice data over LTE networks), which is based on voice over IP protocol. The fundamental difference between wifi6 wireless solutions WiFi Calling and existing IP-telephony services (Skype or many applications, such as WhatsApp, Viber, Facebook Messenger, etc.) is that the call is made through the core network of a mobile operator and is an ordinary telephone call from a subscriber’s mobile number.

Currently, Wi-Fi Calling is mainly used to improve the quality of voice coverage inside buildings, where for some reason the quality of cellular communication is insufficient and the use of VoLTE is impossible. And “white spots” in the coating can be present both in suburban homes, away from base stations, and in densely populated areas, for example, in buildings outdoor wifi solutions constructed using energy-saving materials, which significantly impede the penetration of a cellular signal. In the absence of sufficient bandwidth, video calls can only be made through a Wi-Fi network (even if voice connections are made in LTE). In these cases, Wi-Fi Calling technology can complement VoLTE, which gives operators the opportunity to launch voice and video services based on IMS even at an early stage of LTE network construction. This will provide a better user experience compared to CSFB. youtube gerçek abone satın al

Convenience for the subscriber

The main advantage of Wi-Fi Calling for subscribers is, first of all, the ability to use voice communication services from their smartphone in case of poor coverage of the mobile network or its absence. Being in a cafe located in the basement, you will no longer need to go outside in order to catch a signal, or download special applications – the connection can be established through a wifi solution Wi-Fi router, which today is almost everywhere. The same applies to suburban homes with poor mobile coverage, and densely populated urban areas, where the indoor signal often leaves much to be desired, while the number of Wi-Fi routers rolls over.

A smartphone with Wi-Fi Calling installed automatically connects to an available Wi-Fi network at a time when the mobile signal becomes too weak to make a call or disappears completely.

Another advantage of Wi-Fi Calling for a subscriber is the ability to significantly reduce the cost of voice communications, including roaming for calls from abroad to the home operator’s network. Firstly, operators do not charge additional voice communications over IP protocol. Secondly, since voice over Wi-Fi is transmitted over the Internet, the call is not tied to the geographic location of the caller. hotel wifi solution Calls to numbers on your home network from abroad will remain free. At the same time, calls to the networks of international operators are charged as usual. Thus, while on a business trip or on vacation abroad, in a hotel with Wi-Fi, it is possible to make and receive calls as if you were in your home region.

Since Wi-Fi calling connections are made through the public Internet, subscribers can access their carrier’s network from anywhere in the world. In addition, users are relieved of the need to install additional applications when traveling outside the home network, and the process of using a subscriber device is no different from the usual one.

Benefits for operators

Wi-Fi Calling helps to reduce the churn of subscribers by improving the quality of voice and video coverage inside the building, where, as a rule, there are guest-wifi solutions Wi-Fi access points. The technology of voice over Wi-Fi networks can be a decisive argument for the subscriber when choosing an operator when there is no mobile coverage in the apartment or house, or the signal is weak, the network is congested, etc.

it’s much more profitable for operators to reuse a huge amount of Wi-Fi networks already available in their Internet access points, including home routers of their subscribers, rather than, for example, invest in stimulating the development of femtocells. Given that the functionality to support Wi-Fi Calling services was originally integrated into smartphones by the manufacturer, operators will not need to spend additional funds on supporting and developing individual voice applications.

The introduction of Wi-Fi telephony also opens up new opportunities for operators in the field of convergence of mobile and fixed communications (FMC). For example, this service gives mobile operators the opportunity to take the place of fixed ones when it comes to customers from the category of small companies that own fiber and their own access point in their office. Thanks to cloud managed wifi solutions WiFi telephony, office employees will be able to maintain their fixed numbers by replacing landlines with smartphones that support Wi-Fi Calling and continue to use them outside the office. In addition, the possible integration between different subscriber devices (mobile and landline phones, tablets and STB consoles) of all members of the same family can also help reduce customer churn.


Together with the opportunities that WiFi Calling offers both for subscribers and operators, the new technology poses a number of difficult tasks for communication companies and equipment manufacturers. The main one is the lack of the ability to switch between 2G / 3G networks and Wi-Fi. The possibility of a seamless transition is currently implemented only for the LTE network, as Both technologies are based on the IMS core. Therefore, outside the range of a Wi-Fi router, if there is LTE coverage, the conversation will not end. “Packet data transmission removes the question of which network is used – Wi-Fi or cellular, because, theoretically, packets are transmitted by that route and using the technology that is currently optimal for the user experience.

Another difficulty for operators whose task is to provide quality voice services is the ability to predict and control the quality of Wi-Fi networks. The operator is not related to the access point set by the user, and the quality of voice services that he provides will depend on the operation of the Wi-Fi network. Difficulties can be caused by interference from a neighboring access point, a high network load or a large range of the router. In addition, modern Wi-Fi technologies provide the transfer of large amounts of data, however, the quality of voice transmission depends not so much on the channel width as on the reliability and continuity of packet transmission from the subscriber device to the access point.

Another aspect that also requires a technological solution is calls to emergency services via Wi-Fi Calling, since voice transmission over the Internet does not allow receiving data about the location of the subscriber.

Wi-Fi Calling in the World

There are still few examples of Wi-Fi Calling implementation – the full-fledged provision of this service is carried out in the USA by Sprint and T-Mobile operators, as well as by the British operator EE. On the way are American AT&T and Verizon, British Vodafone, Singaporean Singtel and other companies that have already announced plans to implement Wi-Fi Calling.

Different operators use the technology and provide the service in different ways. Subscribers of American operators can use Wi-Fi Calling, located anywhere in the world, while EE allows its customers to make calls via Wi-Fi-networks, only located in the UK. Operators and the prospects for new technology are evaluated differently. For example, Wi-Fi Calling has been available to EE subscribers since April this year, while VoLTE launch on the operator’s networks will be possible only by the end of summer. The leadership of the American AT&T last fall, in turn, announced that the company was in no hurry with the introduction of Wi-Fi Calling, considering this technology, first of all, to expand the capabilities of LTE networks in addition to VoLTE.

As for subscriber devices that support Wi-Fi Calling, their number is growing rapidly. If more recently they were limited to several models of smartphones, today they are offered by most of the main manufacturers: Samsung, Apple, LG, Alcatel, Nokia, Sony, ZTE, Microsoft.

EZELINK’s Smart Mobile Offloading converges Mobile and WiFi networks and offers Telcos/ISP’s to integrate legacy and upcoming Next-Generation Networks into a Unified Network.

EZELINK offers full-fledged Managed Carrier WiFi services for reducing the load on the radio channels of the mobile network and allows mobile subscribers to provide the whole range of high-speed WiFi services in the most popular and crowded places. It further enhanced the customer experience as well.

The need for mobile internet services is continually growing, and the radio frequency resource is limited. The most cost-effective and quicker solution in addressing the ever-increasing demand, especially for high-density places and with existing hotspots is to reuse the resources of WiFi networks. 

At the same time, the carrier’s mobile offloading solution relieves the Telco resources for providing specific Telco Services, e.g., WAP. EZELINK’s Smart Mobile Offloading also offers Carriers & ISP’s a range of Value-Added Services (VAS) like WiFi Roaming, Voice Over WiFi/WiFi Calling, WiFi Monetization, and the possibilities are limitless.

EZELINK’s fully virtualized platform with VM and Open Stack support not only seamlessly integrates with Carrier and ISP Core networks but also offers; billing and Charging, DHCP, DNS, BI Insights, WiFi Monetization, Syslogs with a complete suite of OSS-BSS solution.

EZELINK’s virtual platform further simplifies the implementation and maintenance of distributed WiFi networks using state-of-the-art monitoring technologies, self-configuration, and self-recovery on the multi-vendor, Multi-tenant with Multi-hierarchy model.

This solution design allows Telcos to increase the network bandwidth and offer its subscribers a full range of Smart services, without requiring considerable investment. Moreover, EZELINK’s “Pay As You Go” model comes handy from a business standpoint.

Automation of authentication processes, enhanced customer on boarding,  flexible billing settings and virtualization of network management functions provide cost savings on operational expenses and paves the way for new sources of revenue generations with the likes of Smart Transport WiFi, Smart Malls, Smart Hospitality, Smart Cafes, so on and so forth.

The EZELINK WiFi6 Access Point is based on the most technologically advanced Qualcomm chipset

It allows best in quality to the networks of large corporations. The industry’s leading 802.11ax access point (Wi-Fi 6), which offers the most advanced solutions in the field of wireless communications. This revolutionary 11ax access point is interesting from all sides. Here, both physical antenna rebuilding, OFDMA support — orthogonal frequency division multiple access, and information multiplexing due to QAM 1024 modulation support, which allows increasing the number of bits of transmitted information per 1 Hz of the frequency range and marking packets in channels. Plus, configuration flexibility and high data rates:

– work in the most popular configurations;
– support network upgrade without significant restructuring;
– meeting the current and expected needs of devices and applications;
– backward compatibility with outdated Wi-Fi standards;
– uplink and downlink MU-MIMO channels, which ensures optimum signal and reception reliability;
– restoration of the capacity and coverage of the 2.4 GHz and 5 GHz frequency bands.

In addition, it supports management at the organization level, including mass configuration of access points, which allows businesses to immediately deploy it in existing switching infrastructures without harming their budgets or resources.

In real conditions, wireless networks hardly cope with the tasks, but the main reason is not that the existing standards do not have enough transmission speed. It’s just that there are too many devices – in practice it’s not possible to achieve theoretical indicators because of the forced wait until the transmission medium is released, the mutual influence of nearby access points, etc. And over time, the problem is aggravated. Therefore, when developing the next version of the standard WiFi Alliance has paid more attention to improving the efficiency of the wireless network.

The outdoor EZE ACE1750 access point at Madinat Jumeirah is a new level of outdoor performance built to withstand different outdoor conditions.

Outdoor WiFi

Outdoor Long Range WiFi, providing wireless Internet access for hard to reach areas.

Power Optimization

Designed the infrastructure in such a way that the loss of power connectivity is as minimum as possible.

Load Balance

Load balancing by distributing traffic load for the guest network between multiple connections.


The aim was to have hardware products not attached to flexible furniture or objects. The need was not to install it on custom made poles that could be placed on the beach but rather have it attached to permanent objects like a tree or a coffee hut on the beach.
3 KMs
Total Area (sq ft)
Extreme Conditions
Seamless Connectivity

Seamless WiFi Connectivity across the beach during extreme weather conditions

The aim was to have access points not attached to flexible furniture or objects. The need was not to install it on custom made poles that could be placed on the beach but rather have it attached to permanent objects like a tree or a coffee hut on the beach.

Another challenge was to place the outdoor access points in an optimum location in order to receive excellent WiFi keeping in mind that the existing infrastructure wasn’t there. A question that raised up from EZELINK’s IT team was how do we design the outdoor access point in a way that the configuration of too many guests won’t slow down the internet connection? They had to design something that would not e ect the power thus usability of the WiFi for the users.


The technical team did many site surveys, on a huge (3 kms) stretched outdoor space. They started first with deploying 5 access points on top of the huts but after a consultation with the Management of Jumeirah they decided that this could cause safety problems in the future. The solution was to find the optimum locations. We designed the infrastructure in such a way that the loss of power connectivity is as minimum as possible. EZELINK created a construction that on peak points the system will remain the same. By keeping 2 different ways: the ordering system would not effect the usability of the WiFi for the users.

The Jumeirah group was keen with EZELINK’s ideas about the location of the numerous access points. Several outdoor access points EZE AC1750AO are now installed amongst many discreet locations across the resort. By having this outdoor access point installed on the beach of Madinat Jumeirah it gives the client more flexibility to use their mobiles, tablets or laptops and it improves numerous benefits for their clients experience.


Mercato WiFi Products & Solutions

AP1750 Wireless Dual Band Access Points
Wireless LAN Controller
Wireless Access Gateway & Bandwidth Management
Centralized Cloud
Unified Rack-space

Looking for a better WiFi Solution?

We specialise in public and private WiFi solutions to meet the needs of your business.

Mercato Mall tracks shopper location to evaluate marketing campaigns and make personalized offers.


Understanding shoppers’ behavior to offer personalized services


Location information helps Mall Management to measure the effectiveness of marketing campaigns.


Enhanced shopper experience by providing free Wi-Fi and personalized offers


Mercato Mall needed level of insights that enable the merchants to offer niche level personalized offers to enhance the customer experience and customer engagement.
Total Area (sq ft)
Retail Shops
30 Minutes
Increased Dwell Time

Mercato Mall Location based services and deep customer insights reports

Standard “footfall counting” guest wifi solutions solutions never meets the need because they only count people. They can’t tell how long each customer stays, or whether the customer has visited the store before. It gets messed up when you move around, especially the children and the counter goes on ticking, providing inaccurate info. And customers’ own descriptions of their shopping habits are not always reliable. EZELINK offers a solution which understand customers real behavior, whenever someone arrives at the mall, where they go, how long they stay in each area, and which stores they actually enter.


The EZELINK wireless network and EZELINK EZESMART MONETIZATION solution can track upto 50,000 mobile devices at the same time. Location is accurate in common areas such as corridors and food courts. EZELINK is currently working to fine-tune location accuracy to show when someone actually enters a store, as opposed to lingering near the door. Pinpointing location is exceptionally challenging in retail environments because of the interference from
electronic equipment for sale, and from stores’ private wireless LANs.


  • Integration with Privilege Plus Loyalty program
  • Delivered personalized services and offers


Mercato WiFi Products & Solutions

AP1750 Wireless Dual Band Access Points
Wireless LAN Controller
Wireless Access Gateway & Bandwidth Management
EZECMS & Monetization Engine
Centralized Cloud
 Unified Rack-space

Looking for a better WiFi Solution?

We specialise in public and private WiFi solutions to meet the needs of your business.

A Complete Guide to Optimize Your Guest Experience and Hotel Operations with an Ideal Network Infrastructure

The Internet is now such an important part of a person’s life that the lack of access to a network in a restaurant or hotel may well be the reason for refusing the services of the respective organizations. Let’s talk about the features of the deployment of WiFi-networks in the building of guest wifi solutions hotels, important parameters, as well as the hardware component.

The fact that every modern hotel should have access to the Internet via WiFi in its assets is not worth mentioning. wifi6 wireless solutions However, the configuration of the premises and number of other requirements and features make this task somewhat specific. It is important to assess the degree of signal propagation, to choose the right equipment, software and at the same time avoid unnecessary costs.


In terms of wireless network deployment, a typical hotel is somewhat more complicated than an office open space or coffee house. Yes, the density of customer connections is not so high here, but the distribution of the signal is affected by walls, furniture, interior elements, pipes and other engineering structures. At the same time, for the result (for providing quality service to the guests), the ratio of signal levels and noise in any place of the hotel room is extremely important. outdoor wifi solutions Therefore, even at the design stage of the network, it is necessary to conduct a full radio survey and radio planning to determine the optimal points of equipment placement. ucuz tiktok takipçi

Within this stage, specialized equipment and software will be involved. Equally important is information about the characteristics of objects located on the signal propagation path (up to the materials used). Usually, interference analysis is performed according to drawings and floor plans. The discrepancy between the actual situation and the plans can lead to critical errors in the results; therefore, it is advisable to supplement theoretical studies with practical measurements.

An example of a radio coverage map of a floor with guest rooms where a radio survey was conducted.

The situation with new hotels is even more complicated. wifi solution Frequently, the customer still requires radio planning results at an early stage in order to design cable infrastructure. But the actual distribution of the signal is significantly influenced by the finishing materials, so that the radio inspection of the concrete box gives practically meaningless results.

In such a situation, several equipped demo rooms are needed in which a radio survey is conducted. They are trimmed and furnished in the first place, and then based on the obtained measurements (extrapolating them to other numbers) the cable infrastructure of the entire complex is designed.

Hardware Selection

There are two fundamentally different approaches to the formation of infrastructure for the provision of Internet access services. The first is the refinement of the existing solution in order to improve its characteristics. The second is the introduction of a new hotel wifi solution integrated solution.

Most hotels seek to optimize technological costs, so they choose the first way – redesign with improved coverage and network capacity but retaining (if possible) already purchased equipment. The second way is more in demand with new objects.

In any case, for the organization quality access will need additional equipment. The volume of purchases is calculated based on the expected density of connections. When choosing a new device, it is impossible not to consider the specifics of the hotel “guest” access – both from a technical and aesthetic point of view.  A good access point for hotels should be dual-band. The device should provide load balancing, including through the Band Steering function, which allows clients to switch to the 5 GHz band with devices supporting it, freeing the band in the 2.4 GHz band (for devices that do not support the second band).

The new devices for wireless communications for premises (that is, those places where signal propagation is hampered by overlaps, furniture, etc.) provide Beam-forming technology, which changes the conditions of signal transmission depending on the characteristics of the environment. The device determines which direction of the signal loss is greatest, and this task can be solved together with the subscriber device and the access point independently, depending on the standards supported by the client.

It is worth noting the technology that has already become mandatory in networks of the Enterprise: Airtime Fairness level, which provides protection against a “slow client”, which now cannot monopolize access point resources and does not degrade the overall network performance. In addition, the point should fit into the interior of the hotel. Of course, it can also be removed for a false guest-wifi solutions ceiling, but this may affect the range of the signal, therefore it is recommended to keep the devices visible.

Access points designed for installation in rooms are often issued in the form of ordinary sockets, so as not to stand out. Access points for corridors and other premises are available in different buildings, have the function of disabling network indicators. Additionally, they are protected from theft, for example, using Kensington lock. To minimize the number of wires cloud managed wifi solutions suitable for access points, modern devices use PoE (Power over Ethernet). Such factors as ease of setup, features of access to the device via the web interface, etc. are considered in the second place, because it is assumed that the solution needs to be configured once, after which it will function without additional interventions. Although the hotels have their own additional wishes regarding the monitoring and adjustment of the purchased equipment.

Network Design

If we are not talking about the development of customized solutions that use specific previously purchased equipment, hotels may well use standard projects from large manufacturers. As an example of this approach – the project of building a wireless network in a hotel with 80 rooms based on our standard equipment.

EZEGATE: Gigabit VPN router with 2 WAN ports, optimized Network Resource Pulling (ONRP) and utilization mechanism, coupled with EZESMART ENGINE
Switches 24-port Gigabit Managed Layer 2 Switch with 4 SFP Slots 3
Controller WiFi hotspot controller 1
Access Points AC1350: QCA IPQ4018 +QCA8072 45

Software components

Along with the equipment for providing wireless access, a convenient authorization system is often introduced, since the password typed on the check or written on one of the pages of the folder with the welcome information in the room is a remnant of the past, like a slow connection or permanent communication breaks. Authorization via SMS or a page on social networks gives the hotel some information about the guest, which, when analysed in bulk, allows you to change the parameters of the offer for the target audience. Technologies provide not only image advantages, but also completely monetized marketing data.

Additionally, you can use mobile phone applications or similar services that are often provided with IT partners to save on development. Similarly, in partnership with leading legal OTT services, guests can be offered streaming video as an alternative to hotel television.


A wireless network with good coverage and stable Internet access opens up a lot of possibilities in front of the hotel. For example, it allows you to use mobile payment terminals at any point, install ATMs or other self-service terminals. In addition, it is possible to introduce IT-tools for business automation through smartphones and tablets for staff, which allows you to simplify the management of individual services – banquet, maid, catering. And large global hotel chains are already testing various forms of mobile applications for the guests themselves, offering tools to meet their needs with minimal contact with the staff, which are available when connecting to the Internet or WiFi of the hotel network, which is especially convenient for guests from other cities or countries .

Dubai World Trade Center (DWTC) partnered with EZELINK to provide seamless WiFi experience across all of the hotel apartments.

DWTC looked at various enterprise WiFi solutions before choosing EZELINK as their trusted WiFi partner. Guest WiFi with login credentials through voucher, available anywhere in the building including gym, swimming pool and spa with roaming. To address the robust WiFi connectivity and day-to-day guests challenges technical team implemented a sustainable, secure and modern wireless solution managed centrally through wireless controller.

Our quality WiFi network makes DWTC buildings more competitive and desirable to prospective guests. Our solution, designed specifically for the hospitality sector, allows property managers to take control of the building’s connectivity. Our easy-to-use cloud management platform, allows management to have connectivity and their own private network from day one.


The Apartments Dubai World Trade Centre providing comfort, great value, and convenience to all the guests, both short-term and long-term. Ideally located amongst the major landmarks of Dubai, you are always at the centre of both business and leisure.

You couldn’t be any closer to events at the Dubai International Convention and Exhibition Centre (DICEC). Step out of your apartment and into the venue. It’s as easy as that.

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Enterprise Level Fully Managed WiFi Solution for First Steps Business Center in Dubai Internet City

EZELINK robust WiFi infrastructure is an essential component for First Steps Business Center’s complete mobility office environment. We are helping their clients with fast reliablel WiFi where they want it, increased level of security, bandwidth manamegemnt, multilevel networks and secuiryt and customer loyalty.

Centralized amanagement of network helping the firmware and software upgrades remotely with no service disruption. Enhanced captive portal facilitiate the client to create and manage the customizable branded login page and collecting the important user demographics and scoial media data.

Our managed WiFi services covered the entire lifecycle of WLAN – from designing, engineering and installing the wireless system, to managing the entire network. To provide the strongest possible WiFi connection our engineers instaled the access points as per the layout and office floor plan to avoid any interference from the walls and signals from outside world.

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About First Steps

First Steps is a community of entrepreneurs, startups, facilitators and Fortune 500 companies busy creating the future of regional ICT and disrupting the status quo. They are the MENA region’s largest ICT hub, with liberal regulations that facilitate business success. DIC fosters entrepreneurs, empowers SMEs, and attracts global ICT leaders to Dubai. Where your business accesses a rich ecosystem of knowledge workers, nimble service providers, and expertise from the world over.