Cafe Bateel Wi-Fi network of 13 cafes, spanning both mall-based and standalone outlets connectivity in today’s digital landscape
Solution
Branded Captive Portal: EZELINK implemented a branded captive portal, providing customers with a seamless onboarding experience while reinforcing the Cafe Bateel brand identity.
Centralized Cloud Management: Leveraging centralized cloud management, EZELINK ensured uniformity and efficiency in network administration across all cafe locations.
Indoor/Outdoor WiFi Roaming: The solution included indoor and outdoor WiFi roaming capabilities, enabling customers to transition seamlessly between cafe areas without losing connectivity.
POS Integration: Integration with POS systems allowed for real-time transaction processing, stock management, and enhanced customer service.
CCTV Network Support: WiFi network support for CCTV systems enhanced security measures, enabling comprehensive surveillance of cafe premises.
Quality of Service (QoS) Implementation: EZELINK prioritized network traffic to ensure consistent performance, even during peak hours.
Guest Authentication and Access Control: Secure guest authentication and access control mechanisms were implemented to safeguard the network against unauthorized access.
24/7 Monitoring and Support: EZELINK provided round-the-clock monitoring and support, ensuring rapid response to any network issues or performance concerns.
Scalability and Future-Proofing: The solution was designed with scalability and future-proofing in mind, allowing for seamless expansion and integration of emerging technologies.
Benefits
Enhanced Customer Satisfaction: Customers enjoyed a seamless WiFi experience, whether browsing the menu, accessing digital content, or conducting business transactions.
Operational Efficiency: Integrated systems streamlined operations, improving order processing, inventory management, and overall efficiency.
Fast Deployment: EZELINK’s efficient deployment process minimized downtime, with the entire network set up and operational within one week.
Improved Signal Strength: The WiFi signal strength and stability surpassed previous setups, providing patrons with a reliable and high-speed internet connection.
Centralized Management: Centralized cloud management facilitated easy monitoring, troubleshooting, and maintenance of the entire network from a single dashboard.
Our customers appreciate the seamless WiFi experience at Cafe Bateel, whether they’re enjoying a coffee or browsing the menu. The network reliability and speed have significantly enhanced their overall dining experience.
Cafe Bateel WiFi Products & Solution
Access Point