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Cafe Bateel seamless connectivity for customers while enhancing operational efficiency through integrated systems.

Cafe Bateel seamless connectivity for customers while enhancing operational efficiency through integrated systems.

Guest WiFi

Establish secure, unobtrusive WiFi coverage across multiple locations

Performance

Ensure smooth performance in busy mall environments with high interference.

Integration

Integrate WiFi network with Point of Sale (POS) systems and CCTV security.

Cafe WiFi

EZELINK’s Managed WiFi solution empowered Cafe Bateel to elevate its customer experience and operational efficiency, setting a new benchmark for connectivity excellence in the F&B industry
300K
Square Feet
Roaming
Indoor/Outdoor
120,000
Visitors per Month
24/7
NOC Services

Cafe Bateel Wi-Fi network of 13 cafes, spanning both mall-based and standalone outlets connectivity in today’s digital landscape

Solution

Branded Captive Portal: EZELINK implemented a branded captive portal, providing customers with a seamless onboarding experience while reinforcing the Cafe Bateel brand identity.

Centralized Cloud Management: Leveraging centralized cloud management, EZELINK ensured uniformity and efficiency in network administration across all cafe locations.

Indoor/Outdoor WiFi Roaming: The solution included indoor and outdoor WiFi roaming capabilities, enabling customers to transition seamlessly between cafe areas without losing connectivity.

POS Integration: Integration with POS systems allowed for real-time transaction processing, stock management, and enhanced customer service.

CCTV Network Support: WiFi network support for CCTV systems enhanced security measures, enabling comprehensive surveillance of cafe premises.

Quality of Service (QoS) Implementation: EZELINK prioritized network traffic to ensure consistent performance, even during peak hours.

Guest Authentication and Access Control: Secure guest authentication and access control mechanisms were implemented to safeguard the network against unauthorized access.

24/7 Monitoring and Support: EZELINK provided round-the-clock monitoring and support, ensuring rapid response to any network issues or performance concerns.

Scalability and Future-Proofing: The solution was designed with scalability and future-proofing in mind, allowing for seamless expansion and integration of emerging technologies.

Benefits

Enhanced Customer Satisfaction: Customers enjoyed a seamless WiFi experience, whether browsing the menu, accessing digital content, or conducting business transactions.

Operational Efficiency: Integrated systems streamlined operations, improving order processing, inventory management, and overall efficiency.

Fast Deployment: EZELINK’s efficient deployment process minimized downtime, with the entire network set up and operational within one week.

Improved Signal Strength: The WiFi signal strength and stability surpassed previous setups, providing patrons with a reliable and high-speed internet connection.

Centralized Management: Centralized cloud management facilitated easy monitoring, troubleshooting, and maintenance of the entire network from a single dashboard.

Our customers appreciate the seamless WiFi experience at Cafe Bateel, whether they’re enjoying a coffee or browsing the menu. The network reliability and speed have significantly enhanced their overall dining experience.

Cafe Bateel WiFi Products & Solution

AC1350 Outdoor Wireless Access Points

AC600 Indoor Wireless
Access Point

Cloud Managed Gateway & Bandwidth Management

Wi-Fi Analytics

Looking for a better WiFi Solution?

Empower your Cafe by seamlessly connecting your guests to WiFi.

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