- Properties: 6 Hotels
- Hotel Rooms: 1,309
- Access Points: 635
- Man-Days: 45
- Hospitality
- Guest WiFi
- Indoor/outdoor WiFi Roaming
- Branded Captive Portal
- User Data Collection
- Bandwidth Management
- 24/7 NOC Services
EZELINK partnered with the Landmark Group to improve their guest experience across the CityMax hotels. EZELINK completely refurbished its Wireless network for three of the Citymax hotels at Sharjah, Bur Dubai, and Al Barsha. For the other three hotels, EZELINK provided the Bandwidth Management solution at Business Bay, Al Barsha 2, and Ras Al
Khaimah.
The CityMax Hotel’s warm welcome and family atmosphere have earned them a solid reputation amongst travelers that they stay during a tourist trip or for business. Anxious to continue improving the experience of its customers, the group was keen to replace their existing WiFi services with a scalable solution. EZELINK’s wireless network deployment allowed the guests high-quality connectivity in the number of properties.
From a technical point of view, choosing EZELINK's Managed Services made it possible to implement all tasks in an integrated manner. Everything from one vendor approach completed the integration of each piece of equipment with each other, and this was a guarantee of the system's operability and efficiency.
- The hotels contain heterogeneous scenarios such as guest room area, catering area, leisure area, conference area and the demand for WiFi was also different;
- The hotels have a complicated flow of guests, various applications seize bandwidth, and the customer’s standard business was not guaranteed, high requirements for WiFi, must be fast, stable and smooth;
- Need to support seamless roaming, users can automatically switch back and forth when moving around in the service area;
- WiFi security should not be underestimated, the hotel as a responsible party, WiFi security should not be compromised;
All technical solutions were implemented, taking into account the design and architectural features
of the CityMax hotels. Our specialist team first designed a theoretical model of the arrangement of access points, and then only arranged and adjusted the equipment in each room, monitoring the signal level.
- The hotels contain heterogeneous scenarios such as guest room area, catering area, leisure area, conference area and the demand for WiFi was also different;
- The hotels have a complicated flow of guests, various applications seize bandwidth, and the customer’s standard business was not guaranteed, high requirements for WiFi, must be fast, stable and smooth;
- Need to support seamless roaming, users can automatically switch back and forth when moving around in the service area;
- WiFi security should not be underestimated, the hotel as a responsible party, WiFi security should not be compromised;
All technical solutions were implemented, taking into account the design and architectural features
of the CityMax hotels. Our specialist team first designed a theoretical model of the arrangement of access points, and then only arranged and adjusted the equipment in each room, monitoring the signal level.
- High Speed AC600P Access Points
The chosen wireless access points has a built-in smart antenna, which can automatically adjust the channel and power to ensure that guest rooms, restaurants, and meeting rooms have full signals anytime and anywhere. A single wireless AP has a large carrying capacity, and all terminals automatically access the best signal. Ceiling-mounted deployment, perfectly integrated with the hotel environment, without affecting the overall decoration design of the hotels.
- Application support platform, suitable for high-speed Internet access
EZELINK’s adaptive wireless local area network function optimized the radio frequency, ensuring that mission-critical and delay-sensitive applications can still operate normally in the most challenging RF environment. In addition, the WiFi solution can fully perceive voice and video, and protect and prioritize data processing for in-depth packet monitoring. Identity-based security is
implemented to identify and separate different users (such as guests, employees, and partners) and applications to protect network assets and prevent unauthorized users from accessing them.
- Indoor/outdoor coverage and remote management
Indoor and outdoor integrated wireless network provides seamless mobility and high-quality user experience throughout the hotel. Extending the network to places that cannot be networked via Ethernet or fiber.
- Reduced cost and have the most cost-effective wireless network foundation
The hotel has indeed become an indispensable part of modern life. EZELINK provided safe, reliable, convenient, and high-performance wireless network services, allowing them to quickly improve their competitiveness and guest experience. In addition, the intelligent wireless network also brings value-added services such as video surveillance, internal VoIP communication, and support for temporary active network support.
- Multiple methods for Authentication
PMS integrated and Form based authentication connected to the hotel membership system to ensure legal access from the source. Hotel employees and guests use different authentication methods to assign different access rights to ensure the separation of office network and guest network.
The CityMax Hotel management has expressed intense satisfaction with their newly implemented solution. EZELINK wireless solution provided the reliable and high-performance wireless network platform which satisfied the guests and staff daily needs. The centralized management system allowed the convenience of monitoring and managing the entire wireless network with great efficiency.
CityMax Management