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United Arab Emirates

Dubai | Abu Dhabi

Saudi Arabia

Riyadh | Jeddah

Qatar

Doha

Oman

Muscat

Bahrain

Manama

dubai-marine-villas-gues-wifi

Transforming Guest Experience at Dubai Marine Beach Resort & Spa with Seamless WiFi Infrastructure

PROJECT STATS

  • Properties: 34 Villas
  • Hotel Rooms: 203
  • Access Points: 255
  • Project Duration: 90 Days

INDUSTRY

  • Hospitality

PROJECT SCOPE

  • Guest WiFi
  • Indoor/outdoor WiFi Roaming
  • Branded Captive Portal
  • User Data Collection
  • Bandwidth Management
  • 24/7 NOC Services

Overview

Dubai Marine Beach Resort & Spa, a landmark destination nestled in the heart of Jumeirah, is known for its exclusive beachfront villas, private pools, high-end dining, and serene spa offerings. With 34 luxury villas, a state-of-the-art fitness center, tennis courts, and vibrant outdoor facilities, the resort caters to discerning guests expecting the highest standards in every facet of their stay—including digital connectivity.

Recognizing the importance of fast, reliable internet as an integral part of the guest experience, the resort partnered with EZELINK to transform its aging infrastructure into a modern, high-speed, WiFi 6-enabled smart network—delivering blanket coverage across every inch of the property, without compromising the resort’s architecture or guest comfort.

 

Nowadays, everyone is always connected—to their work, their families, their social lives. With EZELINK’s solution, we’ve matched the in-room digital experience to the luxury of our physical surroundings. The network is as reliable as being at home, and that’s exactly what our guests expect.

— Rajesh, IT Manager, Dubai Marine Beach Resort & Spa

Project Requirements

Resort-Wide WiFi Coverage: Ensure uninterrupted, high-speed WiFi access across all guest areas including:

  • 34 private villas
  • Restaurants and pools
  • Spa and fitness center
  • Outdoor areas, including beach and walkways

Guest Authentication Integration:

  • Seamless login through Hotel PMS for checked-in guests
  • Quick access for day visitors via basic contact detail submission

Infrastructure Enhancement:

  • Lay fiber connections between all villas, facilities, and the MDF
  • Create IDFs to maintain networking best practices
  • Deploy WiFi 6 access points for extended range, high bandwidth, and dense user environments

 

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Key Challenges

Aged Infrastructure

  • The resort’s original construction lacked standard cable conduits or riser shafts, complicating structured cabling.

Live Environment with High Occupancy

  • With over 70% guest occupancy during the project period, minimizing disruption to guest experience was critical.

Civil Works in Operational Setting

  • Significant containment and ceiling works were required within live villas and public areas, necessitating precision execution without disturbing the resort’s elegance or structure.

Complex Villa Layout

  • Each villa had a unique and non-standard architectural design, requiring adaptive installation techniques for Cat6 cabling without damaging interiors or common spaces.

 

The EZELINK Solution

The resort was equipped with a centralized wireless and network management solution, built around EZELINK’s scalable platform. This ensured:

  • Consistent WiFi experience for both guests and internal teams

  • Remote monitoring and centralized control for IT admins

  • Full support for BYOD (Bring Your Own Device) scenarios

  • Integration with operational systems like:

    • POS terminals

    • Kitchen printers

    • Housekeeping and laundry systems

    • Security and access controls

    • IoT devices and sensors

Advanced Network Infrastructure

  • Fiber backbone deployed from MDF to each villa and outlet

  • WiFi 6 Access Points installed across key high-traffic areas (pools, walkways, beachfront)

  • Cat6 cabling discreetly run with minimal civil intrusion using existing access points to preserve structural integrity

  • Isolated installation schedules ensured zero disturbance to occupied villas

 

Smart Hospitality & Future-Readiness

Personalized Guest Experience

  • The network now allows individual device recognition and auto-reconnect on return visits.

  • Lays the groundwork for:

    • Location-based services (e.g. poolside ordering, indoor navigation)

    • Automated check-ins

    • Personalized guest promotions based on browsing or stay history

Operational Scalability

  • Supports future integration of robotic housekeeping, asset tracking, energy efficiency sensors, and environmental monitoring.

  • Fully compatible with next-gen hospitality innovations—empowering management to evolve into a smart, data-driven resort ecosystem.

 

Results

  • 100% WiFi coverage across all indoor and outdoor spaces
  • Enhanced guest satisfaction with faster connectivity and minimal login friction
  • Support for 5,000+ concurrent users, including staff and guests
  • Boosted operational efficiency and staff mobility
  • Scalable infrastructure for smart hotel transformation

 

Dubai Marine Beach Resort & Spa’s collaboration with EZELINK represents a perfect marriage of luxury hospitality and cutting-edge technology. Despite structural and logistical challenges, the resort now offers a seamless digital guest experience, positioning itself among Dubai’s most future-ready hospitality destinations.

The network not only elevates guest satisfaction today but also provides the technological backbone for tomorrow’s smart resort innovations—proving that luxury and connectivity can coexist without compromise.